You may send a new order in one of the following ways:
1) Please note we do not accept orders by phone.
2) Place your order directly on our website
3) Email your Purchase Order to firstname.lastname@example.org
4) Fax your Purchase Order to 301-965-8269
5) If you do not have a PO and will pay using a credit card, please email email@example.com. Please be sure to include your billing and shipping addresses, catalog numbers and/or quote number (if applicable), reference number and your contact information. Our customer service team will call to obtain the credit card information.
The following information must be included on each order:
You will receive a separate Sales Order Confirmation indicating delivery time(s) within 24 hours of submitting your order. Note: the delivery times provided are estimates only and cannot be guaranteed. Any changes or cancellation must be made by 5 p.m. EST on the day the order is placed. Changes or cancellation after this time may incur a cancellation fee or full payment of the Product depending upon the production status.
To request order status, please contact us by email firstname.lastname@example.org. You must have the catalog# and/or Sales Order No. available.
To request a W-9, Vendor Application, copy of a Sales Order or Invoice, or any other accounting-related inquiries, please contact us by email email@example.com.